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Core Plugin Critical Error

Support requests are being processed on business days from 10:00 to 18:00 (GMT +1) (excluded, of course, saturday and sunday), within 24h/72h in the order they were received, please include the website URL + detailed information about your problem (with screenshots if possible).

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Core PluginCritical errorold paper
  • 4 months, 1 week ago capj71
    Participant

    The theme is wonderful, but when we install the core plugin, it causes a critical error that crashes our website. http://www.politicususa.com

    Here is the error from our logs:

    {
    “installName”: “politicususa”,
    “environment”: “PROD”,
    “type”: “error”,
    “date”: “2023-05-25T16:29:27.756Z”,
    “severity”: null,
    “client”: null,
    “message”: “PHP Warning: file_get_contents(/nas/content/live/politicususa/wp-content/plugins/iw-oldpaper-core-plugin/iw-oldpaper-core-plugin.php): Failed to open stream: No such file or directory in /nas/content/live/politicususa/wp-includes/functions.php on line 6651”,
    “uuid”: “8f8b8392-72bf-4671-b23b-b81c0b548464”
    }

    How do we fix this?

     

    Jason

    • This topic was modified 4 months, 1 week ago by capj71.
    4 months ago coderkube
    Keymaster
    This reply has been marked as private.
    4 months ago capj71
    Participant
    This reply has been marked as private.
    4 months ago capj71
    Participant
    This reply has been marked as private.
    4 months ago capj71
    Participant
    This reply has been marked as private.
    4 months ago capj71
    Participant

    I tried to send admin and SFTP access info to the email address provided but the email bounced back as undeliverable.

    4 months ago coderkube
    Keymaster
    This reply has been marked as private.
    3 months, 4 weeks ago coderkube
    Keymaster
    This reply has been marked as private.
    3 months, 4 weeks ago capj71
    Participant
    This reply has been marked as private.
    3 months, 4 weeks ago coderkube
    Keymaster
    This reply has been marked as private.
    3 months, 4 weeks ago capj71
    Participant
    This reply has been marked as private.
    3 months, 4 weeks ago capj71
    Participant
    This reply has been marked as private.
    3 months, 4 weeks ago coderkube
    Keymaster
    This reply has been marked as private.
    3 months, 3 weeks ago coderkube
    Keymaster

    Hi,

    We are closing this ticket as the issue is resolved.

    Thanks

Viewing 14 posts - 1 through 14 (of 14 total)

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