Support requests are being processed on business days from 10:00 to 18:00 (GMT +1) (excluded, of course, saturday and sunday), within 24h/72h in the order they were received, please include the website URL + detailed information about your problem (with screenshots if possible).
I DO NOT ANSWER on "HOW TO" Requests
First to open a ticket be sure you'v made ALL BACKUPS, i'm not responsabile to data loss
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Hello
ENSA Limoges has been using Oldpaper since December 2015.
On the school website (https://www.ensa-limoges.fr/) I updated WP
(version 5.5.3) as well as the latest version of oldpaper (1.7)
and the site was disfigured because the top menu, the logo, the images have
disappeared, … I had to restore the site as before the updates.
Now I am working the updates on a local server and it is the same.
In version 5.5.3 of WP they took into account the last modifications of
Jquery and even by installing “Activate jQuery Migrate Helper” the site is
still disfigured.In addition, in this latest version of Oldpaper, we no longer have access
to the “administration” part of Oldpaper except via the “customize” button,
which does not offer all the features.Another major WP update is planned for March 2021, I would like Oldpaper
to consider WP 5.5.3 before this next one update.Thank you for your attention and please help us.
I bought today oldpaper template and I have the same problem with my website, I have installed wordpress 5.6.1 version, for details https://www.finattack.com/ please I wait for a solution, thanks
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