Forum Replies Created
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Hi,
Yes, sometimes site load from cache so you need to clear site or server cache. as issue is solved we are closing the ticket.
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in reply to: Broken SIteHi,
Please provide the site url and screenshot or video of issues.
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in reply to: Article Headers DisappearingHi,
Please provide the site url and screenshot or video of issues.
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in reply to: Author Bio Pic Switching RandomlyHi,
We are closing this ticket as the issue is resolved.
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in reply to: Core Plugin Critical ErrorThis reply has been marked as private.in reply to: Core Plugin Critical ErrorThis reply has been marked as private.in reply to: Core Plugin Critical ErrorThis reply has been marked as private.in reply to: Core Plugin Critical ErrorThis reply has been marked as private.in reply to: Core Plugin Critical ErrorThis reply has been marked as private.in reply to: Core Plugin Critical ErrorHello,
Thank you for reaching out to us.
Unfortunately, the animation is set on the theme code directly. There is no setting on the “Theme settings” to disable this. It is being applied from a JS file directly for all the elements.
But this should not affect the site loading speed much since it is lightweight JS which is quite common. Can you please provide your site link and if possible, wp-admin login as well so that we can check what is causing the speed issues?
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in reply to: remove the page loading effectsHello,
Latest version of the theme is uploaded now. Please download the latest version of the theme.
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ThunderThemes Support Teamin reply to: WP update – and now half site is not visibleHello,
Latest version of the theme is uploaded now. Please download the latest version of the theme.
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ThunderThemes Support Teamin reply to: Style sheet in child themeHello,
Latest version of the theme is uploaded now. Please download the latest version of the theme.
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ThunderThemes Support Teamin reply to: Most of the site is not visibleHello,
Latest version of the theme is uploaded now. Please download the latest version of the theme.
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ThunderThemes Support TeamHello,
Sad to hear on the issues you are facing. Kindly if you can help me with below details:
1 – Site URL
2 – Which WordPress version is site working on now.Also, as mentioned on themeforest as well that the current theme is not compatible with WordPress version 5.6
Our team is already working on it and this will updated and put it up on themeforest with latest WordPress version compatibility.
Apologies for the trouble.
Regards
ThunderThemes Support Team